Equity Edge - Company review 2025

Withdrawal:

Not made

Shopper's status:

Funded

Challenges:

5K Challenge (December 18, 2024) – failed

5K Challenge (February 4, 2025) – passed

General complaints about the company:

According to the terms and conditions, the company is obligated to provide a funded account within three business days after successfully passing the challenge. However, after this period expired, the funded account was still not granted. This situation forced us to contact support, which responded with a generic reply: verification may take up to 48 hours. The question remains — what were they doing for three days? As a result, the contract was sent for signing only after a certain amount of pressure, which raises concerns.

Claims to the contract:

A contract is a document that should contain clear legal terms. However, Clause 7 of the company’s agreement includes the following reference: “By signing the client agrees to follow: https://faq.equityedge.co.uk/en/ upon breaching any trading restrictions and guidelines set out in the previous link may lead to account closure.” The link does not lead to a specific set of rules, but to a general FAQ section, which cannot be considered a legally binding set of provisions under the contract. Moreover, it does not always contain clear rules or obligations.

Trader Support and Feedback

Last updated: 05.12.2025

Declared communication channels:

Email • A response was received after 2 hours
Website chat • A response was received 30 minutes after the inquiry
Knowledge base • Available (search works correctly)

Complaints About Support:

Overall, there are no complaints about the work of customer support. The responses matched the inquiries. Response time was consistent with the stated timeframe in 90% of cases.

Claims to the knowledge base:

None.

Alternative support channels:

The company is present on social media, including Discord, X (formerly Twitter), and Instagram. We submitted a question via Discord and received a reply within 11 minutes.

Restrictions, fines, blocking

Last updated: 05.12.2025

Blocking for account inactivity:

If a Pro Edge trading account remains inactive for more than 30 days after the first trade is made, the account will be closed. In other words, this rule does not apply until at least one trade has been opened. Inactivity suspensions also do not apply to accounts during the challenge stage — traders can complete the challenge at their own pace.

Single IP rule:

You may trade from different IP addresses, as long as you stay within the same region. Changing your IP is allowed, but you must provide proof of a change in location — such as a ticket, a passport stamp indicating border crossing, etc. You can also notify support of a change in location without penalty.

Overnight position:

Rollover of trades over the weekend is allowed only on challenge accounts (1-Step and 2-Step). For Pro Edge accounts, rollover over the weekend is not permitted.

Copy trading:

Prohibited.

Use of VPN and VPS:

The use of VPNs and VPS is allowed to ensure stable and secure connections during trading. However, exceptions apply — VPN and VPS services are not allowed during the KYC (Know Your Customer) and AML (Anti-Money Laundering) verification processes.

Prohibited trading practices:

• Arbitrage
• Reverse trading and group hedging
• High-Frequency Trading (HFT)
• Tick scalping
• Opening multiple small-lot trades within a few seconds
• Use of Expert Advisors (EAs)

Claims to blocking conditions:

None.

Complaints about order execution:

There are no complaints about the challenges. It is also worth noting one positive moment: at the second stage, the challenge was automatically closed upon reaching the required equity level of $250. At the same time, take profits did not work. This was a pleasant surprise.

Convenience of the personal account

Last updated: 05.12.2025

Correspondence of information on the site with the Personal Account:

The information presented on the website fully corresponds to the data displayed in the user dashboard.

Navigation and usability:

Registration in your Personal Account is possible using a Google account. Inside the cabinet, you will find complete information about challenges: in addition to standard parameters such as daily and maximum drawdown, you will also find information about available trading instruments and the level of leverage provided.

Negative Reviews Online

Negative feedback about the company is mainly related to non-payment of funds, which raises serious concerns. After all, the main purpose of completing a challenge is to receive a payout, and if a trader cannot reach this stage, the whole process becomes meaningless. Additionally, users complain about poor customer support, which is a critically important factor in prop trading, where prompt and qualified assistance is especially vital.

Opinion of the Mystery Shopper

The delay in granting access to the funded account, the absence of a signed contract from the company via email, and the poorly drafted contract text (including a reference to a very important clause that could lead to disputes in the future) – all of this raises red flags and overshadows the positive aspects the company may have. In addition, opinions about the dishonesty of this company’s work are periodically found on the web and in telegram communities.

Would you recommend the company for cooperation?

Given that pressure had to be applied to support in order to gain access to the funded account after successfully completing the challenge, I would not recommend this company for cooperation. Perhaps this opinion will change if a successful withdrawal is made.

Proofs: